TERMS OF SERVICE

Last Updated: 16th July, 2026

The terms of this agreement ("Terms of Service") are an agreement between you (hereinafter referred to as the “User”, “you”, “your”) and the limited liability company MeraSoft, registered in accordance with the laws of the Republic of Belarus, TIN 193745152, legal address: Republic of Belarus, Minsk, Leninsky district, 23 Sverdlova St., Building 2, Office 10 (in building A3/K) (hereinafter referred to as the “Company”, “we”, “us”, “our”) in relation to the granting by the Company of rights to use mobile game “Smoothie Masters” (hereinafter referred to as “Games”, “Game”).

Acceptance of the terms of the Agreement. The Agreement is a contract of affiliation which is concluded by the User joining the terms of the Agreement proposed by the Company. By using our Games, including downloading, installing, registering, participating in the gameplay or otherwise interacting with them, you confirm that you have read the terms of the Agreement, understand them and accept them. In case of disagreement with the terms of the Agreement, you must immediately stop using the Games.

Minors. You have the right to accept the terms of the Agreement and use the Games provided that you are 18 years old or have reached the age of majority in accordance with the laws of your country of residence. If you are under 18 or the age of majority where they live (“Child”) you should review this Agreement together with your parent or legal guardian. If you are the parent or legal guardian of a Child, you also agree to be bound by this Agreement on the Child’s behalf. In the event that you permit your Child to use the Games, you hereby agree (accept) to this Agreement on behalf of yourself and your Child, and you understand and agree that you will be responsible for all uses of the Games by your Child whether or not any particular use was authorized by you. Parents/guardians are jointly and severally liable for all acts and omissions of their Child for all uses of the Games. We may require adequate proof of your identity and age and consent from a parent or guardian at any time.

The Company may restrict access to certain Game features, including in-game purchases, chats, forums, network modes and other elements, depending on the age of the User specified during registration or in the account settings (if applicable).

You agree to comply with all applicable agreements of the relevant app store (for example, the Apple App Store). In the event of a conflict between the Agreement and the agreements of the relevant app store, the agreements of the app store shall prevail, but only with respect to matters governed by such agreements.

1. SUBJECT OF THE AGREEMENT

  1. 1.1 License. From the moment of acceptance of the terms of the Agreement, the Company grants the User the right to use the Games under a non-exclusive, worldwide license during the term of the Agreement exclusively for personal (non-commercial) purposes to the extent and in the manner specified in the Agreement. The User understands that the terms “buys”, “purchases”, “receives” and “acquires” mean granting the User a non-exclusive license for Games and In-Game Items under the terms of the Agreement.
  2. 1.2 Scope of the license. You have the right to use the Games in the following ways:
    1. play the Games by downloading to your device, install and delete the Games;
    2. use the Games in accordance with their functionality, including the use of In-Game Items (subject to obtaining an appropriate non-exclusive license in accordance with the terms of the Agreement), use the Licensed Content available to the User.
  3. 1.3 Licensed Content. In the process of using the Games, you may use digital content created by third parties, for the use of which we have the rights of the licensee in the Games. With respect to Licensed Content in the Games, the Company provides a non-exclusive worldwide sublicense during the term of the Agreement in accordance with the terms of the license agreement with the copyright holders of the Licensed Content. The terms of the Agreement apply to Licensed Content to the same extent as our Games.
  4. 1.4 License fee. The rights to use the Games, including In-Game Items and/or additional features, can be provided to the User for free or for a fee. The amount of the reward is indicated on the Game's page in the corresponding app store, as well as in the Game itself. In all cases, the amount of the license fee is determined unilaterally by the Company and may be changed at any time, without prior approval, consent or notification of the User. All purchases are made through the relevant app stores, and are regulated by the rules of such app stores. Refunds are made solely in accordance with the refund policy of the relevant app store.
  5. 1.5 Installing Games and updates. You acknowledge and agree that the installation of the Games, both in whole and in part, is solely under your responsibility. We are not responsible for installing, configuring or otherwise assisting in the installation of Games, and we are not obligated to provide any instructions or recommendations related to these actions. We are not responsible for and do not accept non-conformity due to any deficiencies resulting from the installation of Games performed by you or on your behalf, except as expressly provided by applicable law. You may need to install updates to continue using Games on a specific device. Such updates are necessary to ensure the correct operation of the Games and to keep them compatible with your device.
  6. 1.6 Prohibited Use. The User is prohibited to directly or indirectly, including with the involvement of third parties:
    1. to use or transmit within the Games any element or content that infringes or violates any applicable law, intellectual property, privacy or publicity rights of the Company or any third party or to or encourage others to violate;
    2. to sell, sub-license, distribute, exploit the Games or any of their parts commercially;
    3. to reverse engineer, decompile, disassemble, adapt, reproduce or create derivative works of Games, in whole or in part;
    4. to indicate your or someone else's personal data related to race, nationality, religious and philosophical views, health status and personal life;
    5. to perform actions aimed at gaining access to elements and functions of Games for which you do not have permission from the Company;
    6. to modify, alter, translate, adapt, reproduce, index, copy and/or extract in any way any information or other element or part of the Games without the prior consent of the Company;
    7. to modify, distort, block, overburden, interrupt, slow down and/or interfere with the normal functioning of the Games, or access to it by other users, or the functioning of partner networks of the Games, or attempt to take any of the above actions;
    8. to use or transmit within the Games any element or content that we may consider unlawful, aggressive, threatening, malicious, defamatory, misleading, pornographic, pedophile, calling for suicide or describing ways of committing suicide, related to the methods of developing, manufacturing and using drugs and other psychotropic substances, pointing to the places of manufacture and purchase of such drugs and other psychotropic substances, as well as related information, obscene, vulgar, racist, xenophobic, inciting hatred, showing images of a sexual or violent nature, contrary to moral norms, unacceptable for another reason; you are prohibited from impeding or disturbing other players' ability to enjoy the Games;
    9. to introduce or distribute any virus programs, Trojans, worms, logic bombs, corrupted files and/or other similar malicious means or corrupted data through the Games and/or organize, participate in any capacity in attacks on Company’s servers and/or Games and/or Company’s providers and partners;
    10. create, use and/or distribute automated programs, macros, bots, scripts or other software designed to automate interaction with Games, as well as create, use and/or distribute software to unfairly gain advantages in Games, including through changes to RAM elements, as well as use Game mirrors;
    11. to create or distribute devices that provide third parties with an alternative opportunity to use Games, such as server emulators;
    12. to use false information, use another user's account, assign someone else's identity or provide false information about other individuals and legal entities within or during the use of the Games;
    13. without our permission, to use any means to collect and intercept data exchanged by users during the use of the Games or their names/screen names and/or access passwords of any of the other users;
    14. attempt to obtain an access password, account information or other personal information from any user and/or sell, rent, share, provide for use and/or otherwise transfer to third parties the right to use your account and/or the ability to access it and/or otherwise provide third parties with the opportunity get benefits using your account;
    15. to seek access, use, download from the Games or otherwise obtain or supply to third parties (free of charge or for a fee) any lists of users of the Games or any other information about users and their use of the Games;
    16. not to comply with the requirements of Company’s representatives and/or impersonate an employee or representative of Company or affiliated companies, partners and/or agents of Company;
    17. to remove, alter, disable or circumvent any copyright and trademark notice or other author and manufacturer information, notices or labels contained on or within the Games;
    18. to export or re-export the Games or copies of adaptations in violation of any applicable laws or regulations;
    19. to falsely claim affiliation with the Games or Company and support for Company;
    20. misuse in-app support or complaint features by submitting false reports to our support;
    21. to violate the terms and conditions of any third-party platform you use to access our Games, including payment terms;
    22. to use any means to change or falsify the position of the device.
  7. 1.7 User Interaction. If we introduce multiplayer or user interaction features in the Games (including, but not limited to, chat, co-op, forums, or social functions), in addition to the restrictions specified in clause 1.6 of the Agreement you agree a) not to misuse such features or b) not to take any action that may harm other users or disrupt the experience of others; c) you are prohibited from harassing, threatening, bullying, embarrassing, spamming or engaging in any behavior that could be deemed offensive or objectionable to another user or our employees.
  8. If you fail to comply with this Agreement, your right of access to the Games, including the non-exclusive license granted in accordance with the Agreement, may be suspended or terminated. We reserve the right to investigate any suspected violations and take appropriate measures to ensure the integrity and safety of our Games and community.
  9. 1.8 User Content. If applicable you retain all ownership rights in and to any content, data, information, or materials that you submit, post, transmit or otherwise make available through the Games (“User Content”). By accepting the Agreement, you confirm that if you create and/or upload User Content, you grant us a non-exclusive, irrevocable, worldwide license for the entire term of the exclusive right to all User Content produced and/or uploaded by you. Under this non-exclusive license, we have the right without paying you any compensation and any fee to modify, reproduce, distribute, sublicense to third parties, publicly display, including on the Internet, use in advertising and marketing materials, process, create derivative works, translate, demonstrate to third parties, prohibit third parties from unauthorized use of your User Content. You allow us to use User Content anonymously without specifying the author. Your User Content shall comply with the Agreement including clause 1.6. We reserve the right, but are not obligated, to monitor, review, filter, modify or remove any User Content or user activity that violates this Agreement or is otherwise objectionable.

2. IN-GAME ITEMS

  1. 2.1 License for In-Game Items. The User has the right, in addition to the Game and under the terms of the Agreement, to purchase the right to use virtual currency, in–game items and valuables, including Licensed Content (hereinafter referred to as “In-Game Items”). Some In-Game Items may be available to the User for free (e.g. as a reward for reaching a certain level), for a fee (both fixed and in the form of periodic payments (hereinafter referred to as “subscriptions”)) or as a reward for watching ads. The User gets the right to use In-Game Items only as part of the Game itself, on the terms and within the limits set out in the Agreement. All purchases of In-Game Items are final in nature and are non-refundable, transferable or exchangeable, including if, as a result of the User’s purchase of additional digital content some of the In-Game Items are duplicated in whole or in part unless otherwise specified by applicable law.
  2. 2.2 Games and In-Game Items are not gambling, money games, contests or betting. The User guarantees that he or she purchases Games and In-Game Items solely on his or her own initiative and desire. If your access to the Games is terminated or blocked, including if you delete the Game, you may lose all In-Game Items, as well as User Content, Licensed Content and any other content and objects. If you have a valid subscription as of the date of termination of access to the Games, it can be terminated immediately and will not be automatically renewed in the future. In all the cases listed above, we have no obligation to compensate you for your damages, losses or to make a refund in any amount.
  3. 2.3 Any number of In-Game Items, including in-game currency, does not correspond to real currency or its equivalent. In-Game Items themselves have no monetary value and cannot be exchanged for real money, goods, or services. You are prohibited from selling or exchanging In-Game Items for real money or any other valuables from the real world to other users, between games, etc. You are also prohibited from providing access to any technical means or other methods aimed at ensuring and encouraging the collection, sale or exchange of In-Game Items.
  4. 2.4 We reserve the right to set and change the price of In-Game Items at our sole discretion. In addition, we have the right to manage, modify, suspend or delete In-Game Items for any reason, with or without prior notice. Please note that the cost of In-Game Items may vary depending on location, time and other factors.
  5. 2.5 You acknowledge that in-game purchases are made through third-party app stores or platforms and are subject to the payment terms set by the respective platforms (including, but not limited to, applicable fees and refund terms). We do not control the payment process on these platforms and are not responsible for processing such payments. If you have contacted the app store operator and received a refund for your purchases, we reserve the right, at our sole discretion, to withdraw In-Game Items and/or terminate subscriptions purchased for a refundable amount.

3. THIRD-PARTY MATERIALS AND ADVERTISEMENTS

  1. 3.1 Advertising. Some of our Games have the function of viewing ads from third-party suppliers (“Third-party Suppliers”). This feature can be disabled by the User at any time, including by purchasing In-Game Items. These Third-Party Suppliers are not affiliated with, endorsed by, or controlled by us. We do not assume any responsibility for the availability, accuracy, legality, quality, safety or content of such third-party offerings. Your interactions with Third-Party Suppliers are solely between you and the respective supplier and any terms, conditions, warranties or representations associated with those interactions are governed solely by the agreements between you and the Third-Party Supplier.
  2. 3.2 Third-Party Policies. When you interact with Third-Party Suppliers or access Third-Party Suppliers content, you should review and comply with their respective terms of service, privacy policies, acceptable use policies, and other applicable agreements (“Third-Party Policies”). We are not responsible for the practices, Third-Party Policies, or actions of any Third-Party Supplier.
  3. 3.3 Changes and Discontinuation. We reserve the right, at our sole discretion, to modify, suspend or discontinue any aspect of our relationships with Third-Party Suppliers, including the availability of their services, advertisements, or integrations, at any time without prior notice. We shall have no liability to you or any third party for any such changes, modifications or discontinuations.

4. UPDATES AND TECHNICAL MAINTENANCE

4.1 Updates to the Agreement

  1. The Company is entitled to amend the Agreement unilaterally to comply with the terms of the applicable legislation or to reflect certain changes in or to the Games. We will notify you of changes by updating the Last Updated date of the Agreement. All changes will take effect from the moment they are published at https://merasoft.net/BLG/termsOfService, unless another date is specified in the text of the changes.
  2. We will make every effort to arrange additional ways to notify you of any changes to the Agreement. You should periodically check for changes to this Agreement. By continuing to use the Games after any revision of the changes, you confirm your full irrevocable acceptance of all and every change. If any future changes to this Agreement are unacceptable to you or make it impossible for you to comply with this Agreement, you may terminate it in accordance with Section 9.

4.2 Changes to the Games

  1. The Company has the right to make changes to the Game at any time (with or without notice), including, but not limited to, adding, removing or changing features, interface, mechanics, In-Game Items and other elements.
  2. The Company may release updates, patches, bug fixes, performance improvements and other Game modifications without prior notice to the User.
  3. Installing updates may be mandatory to continue using the Games. The User agrees that failure to install updates may result in the inability to use the Games or their individual functions. Unless otherwise provided by applicable law, we are not responsible for the inability to use the Games (in whole or in part) in such a case.
  4. The Company does not guarantee uninterrupted or error-free operation of the Games. There may be temporary interruptions in access to Games related to maintenance, updates, hardware failures, third-party actions or other circumstances.
  5. The Company has the right to unilaterally terminate support or access to individual Games or their functions by notifying the User by posting information on the official website or in the Game interface.

5. AUTHORIZATION AND SECURITY

  1. 5.1 Authorization. To access the Games or their individual functions, authorization is used through the account of the corresponding app store.
  2. 5.2 Security. You are solely responsible for the security of your account data, and you agree not to provide access to such an account to third parties. You may not transfer or otherwise assign your rights and obligations under the Agreement to other individuals or legal entities. You are solely responsible for all actions performed using your account, regardless of whether you were aware of such actions.
  3. 5.3 Feedback. By sending your feedback and suggestions to the Company (hereinafter referred to as the “Feedback”), you grant us a non-exclusive, worldwide, irrevocable license, valid for the entire term of the exclusive right in respect of such Feedback to modify, reproduce, distribute, sublicense to third parties, publicly display, including on the Internet, use in advertising and marketing materials, process, create derivative works, translate, demonstrate to third parties without paying you any compensation and any fee. You understand and agree that the Company is not obligated to implement any Feedback provided by you. You agree that if the Company uses your Feedback, the Company is not obligated to include you in the list of thanks or pay any compensation for your contribution to the work. You represent and warrant that you have sufficient rights to any material included in the Feedback you send to the Company.

6. INTELLECTUAL PROPERTY RIGHTS

  1. 6.1 You acknowledge and agree that the Games, as well as all intellectual property rights related to them, belong to the Company. With the exception of the rights expressly granted to you under the Agreement, all intellectual property rights in respect of the Games (including, but not limited to, all text, graphics, music and sound effects, all messages or information elements, characters, names, themes, objects, landscapes, costumes, effects, dialogues, slogans, locations, schemes, concepts, choreography, videos, audiovisual effects, domain names and any other elements that make up the Game, both individually and collectively), as well as any copies thereof, belong to the Company.
  2. 6.2 All trademarks, service marks and trade names used in connection with the Games are owned, registered or licensed by the Company. Your use of the Games does not grant you any ownership rights or licenses for these trademarks, service marks or trade names. Any unauthorized use of such designations is strictly prohibited.

7. DISCLAIMER OF WARRANTY. LIMITATION OF LIABILITY

  1. 7.1 “As is”. To the extent permitted by applicable law, the Games are provided to the User in an “as is” state, without any guarantees of quality, continuity of operation, compliance with expectations, suitability for a specific purpose or absence of errors. The Company does not guarantee that access to the Games will be carried out without interruptions, errors or data loss. If you reside in the European Union (EU), the United Kingdom or Switzerland, the Games are provided with the appropriate level of care and professionalism, and no other promises or guarantees regarding the Games are provided. Additionally, if you are an EU resident, we ensure that our digital goods and digital services comply with a legitimate conformity guarantee.
  2. 7.2 Accessibility. The Company is not responsible for the temporary or permanent unavailability of Games, In-Game Items or third-party services integrated into the Games, including cases caused by technical reasons, actions of third parties, or termination of the Agreement. Compensation for damages or refund of royalties is possible only in cases expressly provided for by applicable law.
  3. 7.3 Limitation of liability. To the extent permitted by applicable law, the Company is not responsible for any indirect damages, including, but not limited to, lost profits, data loss, decreased hardware performance caused by the use or inability to use the Games. If you reside in the EU, the UK or Switzerland, we, as well as our employees, licensors, and business partners, will not be liable to you for any loss or damage resulting from your actions or your violation of the Agreement caused by the actions or omissions of third parties (or others) beyond our control.
  4. 7.4 You may claim compensation only for direct damages in the amount not exceeding the amount of the license fee actually paid by you or you may cease using the Game as your sole remedy if you have not paid the license fee. This provision does not limit our liability for fraud, gross negligence, intentional misconduct or death or injury to life or health. In some jurisdictions, the above exceptions and limitations are not allowed, so some or all of them may not apply to you.
  5. 7.5 User’s Responsibility. You agree to indemnify, defend and hold us, as well as our officers, directors, employees, agents, affiliates, and licensors harmless from any and all claims, damages, losses, obligations, costs, and expenses (including reasonable attorney fees) incurred in connection with:
    1. your use of Games;
    2. your violation of the Agreement or any applicable law or the rights of third parties;
    3. any content that you post, transmit, publish or otherwise make available through the Games;
    4. your interaction with other Game users; or
    5. any unauthorized access to the Games on your part or their unauthorized use.

8. FORCE MAJEURE

In no event will we be liable or responsible for any failure or delay when and to the extent such failure or delay is caused by any circumstances beyond our reasonable control, including acts of God, flood, fire, earthquake or explosion, war, terrorism, invasion, riot or other civil unrest, embargoes or blockades, a national or regional emergency, internet connection degradation, strikes, labor stoppages or slowdowns or other industrial disturbances, a passage of a law or any action taken by a governmental or public authority.

9. TERM AND TERMINATION OF THE AGREEMENT

  1. 9.1 The term of the Agreement. The Agreement comes into force from the moment the User accepts its terms and remains in force until the Agreement is terminated for any reason in accordance with the procedure provided for in the Agreement.
  2. 9.2 Termination of the Agreement on your initiative. You have the right at any time, unilaterally and out of court, without notifying the Company, to withdraw from the Agreement by deleting the Game or by terminating the use of our Games.
  3. 9.3 Termination of the Agreement on our initiative. The Company has the right to unilaterally terminate the Agreement out of court with notification to the User in case of violation on your part of the terms of the Agreement and/or applicable legislation.
  4. Despite the above, we reserve the right to unilaterally terminate the Agreement out of court without any violation on your part if we decide to terminate access to the Games in whole or in part. We will notify you about it 30 days in advance by sending a direct notification or posting a corresponding message on our website.
  5. 9.4 Termination of the Agreement does not release the parties from fulfilling obligations that arose prior to the termination, including obligations to comply with restrictions on the use and protection of intellectual property.
  6. 9.5 Effects of termination of access to the Games. In case of account deletion or termination of access to the Games, the User loses access to related data, In-Game Items, progress and other elements related to the use of the Games. The Company is not obligated to save or restore such data after termination of the Agreement, unless otherwise provided by applicable law.
  7. 9.6 Withdrawal right. If you are a resident of EU, you may have statutory rights under applicable consumer laws, including the right to withdraw from a distance contract within 14 days without giving any reason. If you request immediate performance of digital services before the expiry of the withdrawal period you acknowledge the loss of your right of withdrawal and agree you will lose the right to withdraw once the service is fully performed.

10. APPLICABLE LAW AND DISPUTE RESOLUTION

  1. 10.1 Applicable Law. This Agreement, as well as any disputes related to the Games, are governed and resolved in accordance with the current legislation of the Republic of Belarus. If the legislation of your country prohibits us from applying the provisions of this paragraph, we will follow the rules established by the legislation of your country.
  2. 10.2 Dispute Resolution. The parties agree, first of all, to try to resolve disputes through negotiations. Users should contact us by e-mail support_bg@merasoft.net. We will provide you with a written response to your request within 15 calendar days. If the dispute cannot be resolved through negotiations, you agree to the exclusive jurisdiction of the State courts of the Republic of Belarus in Minsk, unless otherwise provided by other applicable laws.
  3. 10.3 If you are an EU resident, you agree that any disputes arising in connection with the Games, or in any way related to them, can be resolved through negotiations or through the European Online Dispute Resolution Platform at https://webgate.ec.europa.eu/odr/. If it is impossible to resolve the dispute through negotiations, if the settlement agreement is not approved, or if the dispute is not resolved, you have the right to file a complaint in a generally prescribed manner in accordance with the terms of the Agreement.

11. MISCELLANEOUS

  1. 11.1 Independence and separability. Each of the provisions of the Agreement is independent and separable. If any provision is deemed or becomes invalid or unenforceable in accordance with applicable law, it will not affect or violate the legality, validity or enforceability of any other provision of the Agreement. The Parties will make every reasonable effort to replace, by written agreement, such provisions with a valid, enforceable and substitute provision, the effect of which maximally reflects the effect of the provision it replaces.
  2. 11.2 Assignment. We have the right to transfer (assign) in whole or in part any or all of our rights and/or obligations contained in the Agreement to any third party without your consent. You may not transfer (assign) any or all of your rights and/or obligations contained in the Agreement, in whole or in part, to any third party.
  3. 11.3 Waiver. The failure of either party to exercise or enforce any right or provision of the Agreement shall not constitute a waiver of such right or provision. Any waiver of any provision of the Agreement must be in writing and signed by the party against whom the waiver is to be enforced. No single or partial exercise of any right or remedy under the Agreement shall preclude any other or further exercise of that or any other right or remedy.
  4. 11.4 Interpretation. The headings and captions used in the Agreement are for convenience only and shall not affect the interpretation of any provision. The words “include,” “included” and “including” shall be deemed to be followed by the phrase “without limitation.” Words in the singular have the same meaning in the plural and vice versa.
  5. 11.5 Language version. The Agreement can be translated and made available in various languages solely for the convenience of users. However, in the event of any discrepancies, contradictions, differences in interpretation or incompleteness between the Russian version of the Agreement and its translations into other languages, the Agreement drawn up in Russian has legal force and priority in interpretation. The User acknowledges and agrees that in case of disputes or questions related to the content, meaning or interpretation of the provisions of this Agreement, the Russian version will be used as the definitive and final one.